What should I do if there is a delivery or driver issue?

Get help when an active delivery is not going as expected.

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For an active delivery issue, share the order number and the current problem with RizqNow support as quickly as possible.

RizqNow's delivery model is designed around drivers serving the merchant's customers. The customer-paid delivery fee is intended for the driver rather than being reduced as a platform commission.

How do I manage an incoming order?›How do scheduled orders work?›How do I handle a refund or order issue?›How is my delivery area set?›

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What should I do if there is a delivery or driver issue?

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